Your Privacy Matters at b5555

Throughout this Privacy Policy, the following terms carry the meanings set out below:

• "b5555", "We", "Us", "Our" — refers to the operator of the b5555 platform accessible at https://b5555.bio and all affiliated entities involved in the delivery of its services to players in Bangladesh.
• "Platform" — means the b5555 website, all associated pages, mobile-optimised interfaces, and any services made available through these channels.
• "You", "Player", "User" — refers to any individual who accesses, browses, registers on, or interacts with the b5555 Platform in any capacity.
• "Personal Data" — means any information that identifies or can reasonably be used to identify a natural person, including but not limited to name, date of birth, email address, mobile phone number, payment method details, and device identifiers.
• "Processing" — means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "KYC" — means Know Your Customer, the identity verification process through which b5555 confirms the age, identity, and payment method ownership of a registered player.
• "Cookies" — means small text files placed on your device by the Platform to store preference and session information.

b5555 collects personal data in the categories described below. We limit our collection to data that is necessary and proportionate to the services we provide.

2.1 Registration Data

When you create an account on b5555, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify that you meet the 21+ age requirement)
• Email address
• Mobile phone number (used for account verification and two-factor authentication where applicable)
• Preferred currency (Bangladeshi Taka, BDT)

2.2 KYC Verification Data

Before processing a withdrawal, b5555 may request documentary evidence to fulfil our KYC obligations. This may include:

• A copy of a government-issued photo identification document (National ID card, passport, or driving licence)
• A recent utility bill, bank statement, or other document confirming your address
• A screenshot or confirmation reference confirming ownership of the payment method used (e.g., the bKash or Nagad account registered in your name)

2.3 Financial Transaction Data

b5555 records all financial transactions conducted through the Platform, including:

• Deposit amounts, dates, and payment method references
• Withdrawal requests, amounts, and processing status
• Bonus credits, wagering activity, and bonus expiry events
• Transaction reference numbers issued by payment providers bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners

2.4 Gameplay and Betting Data

We maintain a complete record of your activity on the Platform, including:

• Game sessions, rounds played, and wagers placed across all products (cricket sportsbook, live casino, slots, crash games)
• Bet amounts, outcomes, and running balance changes
• Session duration and game preference data used to personalise your experience

2.5 Technical and Device Data

When you access the Platform, our servers automatically collect certain technical data, including:

• IP address and approximate geographic location (city or district level)
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and click-path data
• Cookie identifiers and session tokens

b5555 collects personal data through the following channels:

• Directly from you — when you complete the registration form, submit KYC documents, contact customer support, or respond to a promotional communication.
• Automatically via the Platform — through cookies, server logs, and session tracking technologies active whenever you browse or interact with the b5555 website.
• From payment service providers — bKash, Nagad, Rocket, Upay, and partner Bangladeshi banks provide transaction confirmation data to b5555 as part of the payment processing flow.
• From game providers — third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share anonymised session data with b5555 for fair-play monitoring and dispute resolution purposes.
• From identity verification partners — where b5555 engages a third-party KYC verification service, that provider will return a verification result (pass or fail) to b5555 along with the document type checked.

b5555 uses the personal data it collects for the following specific purposes:

b5555 processes your personal data on the following legal grounds:

• Contract performance — Processing that is necessary to fulfil the contractual relationship between you and b5555, including account management, payment processing, and service delivery.
• Legal obligation — Processing required to comply with applicable legal and regulatory obligations, including KYC verification, anti-money-laundering checks, and fraud prevention measures.
• Legitimate interests — Processing undertaken to pursue b5555's legitimate business interests, provided those interests are not overridden by your privacy rights. This includes security monitoring, fraud detection, and improving Platform performance using anonymised data.
• Consent — Processing based on your freely given, specific, and informed consent — most notably for the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

b5555 does not sell, rent, or exchange your personal data with third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each specified purpose.

• Payment service providers — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other approved payment partners receive the minimum transaction data necessary to process your deposits and withdrawals.
• Game content providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios may receive a pseudonymised player identifier and session data for the purpose of delivering their game content and resolving game disputes.
• Identity verification providers — Where b5555 uses a third-party KYC service to verify your identity or age, that provider will process the documents you submit in accordance with its own privacy policy and will return a verification result to b5555.
• Legal and regulatory authorities — b5555 will disclose personal data to law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law, regulation, or valid legal process.
• Fraud prevention and security services — b5555 may share data with specialist fraud detection providers for the purpose of identifying suspicious activity, protecting the platform from abuse, and safeguarding other players.
• Business transfers — In the event of a merger, acquisition, or sale of all or a material portion of b5555's business assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer via the contact details associated with your account.

b5555 uses cookies and similar technologies to operate and improve the Platform. The following categories of cookies may be present on the b5555 website:

• Strictly necessary cookies — Required for the Platform to function. These include session authentication cookies that keep you logged in during a visit. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies — Store your preferences such as language settings, display options, and game category selections, so that these are remembered on your next visit.
• Analytical cookies — Used by b5555 to understand how players navigate the Platform, which pages receive the most traffic, and where users encounter difficulties. This data is aggregated and anonymised — it does not identify individual players.
• Security cookies — Support fraud detection and account security functions by identifying unusual access patterns or suspicious login behaviour.

b5555 does not use advertising cookies, third-party tracking pixels, or retargeting technologies. Cookies placed by the Platform do not track your activity on other websites.

Most web browsers allow you to control cookie behaviour through their settings. You may disable non-essential cookies through your browser settings; however, disabling strictly necessary cookies may impair your ability to log in and use the Platform's core features.

b5555 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any minimum retention periods required by law. The following general retention periods apply:

• Active account data — Retained for the lifetime of your active account, plus five years following account closure or last login, whichever is later.
• Financial transaction records — Retained for a minimum of five years from the date of each transaction, in accordance with applicable financial record-keeping obligations.
• KYC documentation — Retained for five years following account closure. Where a KYC document was submitted in connection with a dispute or regulatory inquiry, the retention period may be extended until that matter is fully resolved.
• Support correspondence — Retained for three years from the date of the last exchange, to allow reference in the event of a subsequent related query or dispute.
• Technical and device data (logs) — Retained for up to twelve months from collection, after which they are automatically purged or anonymised.
• Marketing consent records — Retained for the duration of your opt-in period plus two years, to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.

b5555 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the b5555 servers
• Encrypted storage of sensitive personal and financial data at rest
• Role-based access controls that limit internal access to personal data to only those staff members whose job function requires it
• Regular security assessments and vulnerability testing of the Platform infrastructure
• Automated alerting systems that flag unusual login activity, account access patterns, or transaction anomalies for human review
• Strict third-party vendor security requirements applied contractually to all service providers who handle player data

While b5555 employs robust security measures, no internet-based platform can guarantee absolute security. You play an important role in protecting your own data by keeping your b5555 account password confidential and notifying us immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

As a player on the b5555 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered account details.

• Right of Access — You may request a copy of the personal data b5555 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification — You may request correction of any inaccurate or incomplete personal data held about you. For changes to core account data such as your legal name or date of birth, KYC verification of the corrected information will be required.
• Right to Erasure — You may request deletion of your personal data where b5555 no longer has a legitimate basis for retaining it. This right is subject to any mandatory legal retention obligations described in Section 8.
• Right to Restrict Processing — You may request that b5555 restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of data held about you.
• Right to Data Portability — Where technically feasible, you may request that b5555 provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to Object — You may object to the processing of your personal data where that processing is based on b5555's legitimate interests, including profiling for responsible gaming purposes.
• Right to Withdraw Consent — Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

b5555 will respond to all data rights requests within five business days of receipt. In cases of complexity, this period may be extended to a maximum of thirty days, and you will be informed of the extension within the initial five-day period.

If b5555 discovers or is notified that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage player will be subject to review before any refund is processed.

If you are a parent or guardian and believe that your child (under 21) has registered an account on b5555, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

The b5555 Platform does not contain links to third-party websites for general browsing. Where references to third-party payment providers (bKash, Nagad, Rocket, Upay) or game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) appear on the Platform, these are informational references to our service partners and do not constitute endorsement of those parties' privacy practices.

b5555 is not responsible for the privacy policies or data handling practices of any third party. If you visit any external website — including the websites of our payment partners or game providers — we recommend that you review the privacy policy of that website independently.

b5555 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. When a material change is made, we will notify registered players via the email address associated with their account at least seven days before the updated Policy takes effect.

The current version of the Privacy Policy is always available on this page, with the effective date clearly displayed at the top. Your continued use of the b5555 Platform after the effective date of any update constitutes acceptance of the revised Policy. If you do not accept a revision, you must cease using the Platform and contact support to close your account.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data b5555 holds about you, please contact our dedicated data support team through the following channel:

• Email: [email protected] — please include "Privacy Policy Query" or "Data Rights Request" in the subject line.
• Live Chat: Available 24 hours a day, 7 days a week via the b5555 Platform. Live chat agents can handle general privacy queries and escalate formal data rights requests to the appropriate team.
• Response Time: Email queries are responded to within two business days (Bangladesh Standard Time, BST UTC+6). Formal data rights requests are handled within five business days, with a possible extension to thirty days for complex cases.

We value your trust and are committed to handling any privacy concern you raise with professionalism, transparency, and without undue delay. Player data protection is a core operational priority at b5555, and our support team is trained to handle sensitive data queries with appropriate care and confidentiality.